Privacy Policy
Protecting your data with transparency and care.
Data Collection
We gather essential data such as task activity, user preferences, interaction history, and device information to ensure the platform runs smoothly and delivers an optimized experience. Our data collection practices include logs of feature usage and error reports, which help us identify issues and improve the system. Personal data collected is always limited to what is necessary for delivering our core functionalities, and we avoid collecting any sensitive or unrelated information that could compromise user privacy.
In addition to the data mentioned above, we may collect technical information including IP addresses, browser type and version, time zone settings, and operating system information. This technical data helps us understand how our services are accessed and used, enabling us to optimize performance and troubleshoot technical issues effectively.
We also collect communication data when you contact us through our support channels, including email correspondence, chat transcripts, and feedback submissions. This information helps us provide better customer service and address any concerns or inquiries you may have.
Data Usage
The data we collect is used primarily to provide, maintain, and improve our services. We analyze user behavior patterns to enhance platform functionality, personalize user experiences, and develop new features that meet the evolving needs of our users.
We use your data to communicate with you about important service updates, security notices, and changes to our policies. Additionally, aggregated and anonymized data may be used for analytical purposes to understand trends and improve our overall service offerings.
Your data helps us ensure platform security by detecting and preventing fraudulent activities, unauthorized access, and other potential security threats. We also use data to comply with legal obligations and respond to legitimate requests from law enforcement or regulatory authorities when required.
Data Sharing
We are committed to protecting your privacy and do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our platform, such as cloud hosting providers, analytics services, and customer support tools. These partners are contractually obligated to protect your data and use it only for specified purposes.
In certain circumstances, we may share data when required by law, such as responding to court orders, legal processes, or government requests. We may also share data if we believe it is necessary to protect our rights, property, or safety, or that of our users or others.
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of any such change in ownership and ensure that your data continues to be protected in accordance with this privacy policy.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and access controls that limit data access to authorized personnel only.
Our security infrastructure includes firewalls, intrusion detection systems, and regular vulnerability assessments. We conduct periodic security training for our staff to ensure they understand and follow best practices for data protection.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available to enhance your account security.
User Rights
You have the right to access, update, or delete your personal data at any time. You can exercise these rights by contacting us through our support channels or by using the privacy controls available in your account settings.
You have the right to request a copy of your personal data in a structured, machine-readable format. You also have the right to object to certain processing activities, request restriction of processing, or withdraw consent where processing is based on consent.
If you are located in certain jurisdictions, such as the European Economic Area, you may have additional rights under applicable data protection laws, including the right to lodge a complaint with your local data protection authority. We are committed to honoring these rights and will respond to your requests in a timely manner.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you through prominent notice on our platform or via email.
We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your data. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated policy.
The date of the last update will be indicated at the top or bottom of this policy. If you have questions or concerns about any changes, please contact us through our support channels, and we will be happy to address them.